To find answers to any questions about your H&R Block Emerald card you can either visit their FAQ web page (click the "FAQ" button at the right of the web page), or call their customer service number: 1 (866) 353-1266.
Their H&R Block Emerald Prepaid MasterCard Cardholder Agreement page may also hold answers to many questions.
H&R Block also offers their new H&R Block Emerald Cash Rewards card; on their web site you can find tips for turning everyday purchases into cash rewards.
The Motley Fool is reporting that now that H&R Block has sold its bank unit, it no longer has federal oversight. This means that the company can now buy back shares without the Fed's approval. There's speculation that with the bank unit gone, it could be attractive for private equity buyers.